Privacy Policy

  1. Objective. This privacy policy aims to clearly and transparently clarify to the public (internal and external) how the information obtained by Siderquímica is used.
  2. Privacy Policy. This Privacy Policy (together with our Terms of Use and any other related documents) forms the basis on which any data we collect from you or that you provide to us will be processed by us. Please read the text below carefully to understand our concepts and practices regarding your personal data and how we will handle it. By using our website, you consent to the collection and use of your information as described in this Policy. Rochesa controls the processing of all personal data collected through the website.
  3. Acceptance of Terms and General Conditions of Use. Anyone wishing to access products through the website www.siderquimica.com.br must first familiarize themselves with the rules set forth in this document, which will be available for open and easy consultation via a direct link on the website. By using www.siderquimica.com.br, the user fully accepts these terms and agrees to comply with them, under penalty of applicable sanctions. Before navigating the site, the user must verify any changes or updates to this policy. The user may also be notified by email or directly on the site about such changes. If the user does not agree with any of the rules herein, they must immediately stop using the service. If desired, the user may contact customer service to present any objections.
  4. Navigation. The publisher of www.siderquimica.com.br commits to using all technical solutions at its disposal to provide access 24 hours a day, 7 days a week. However, access to the site or parts of it may be interrupted, limited, or suspended at any time for updates, content modifications, or other necessary actions for proper functioning. These terms apply to all extensions of www.siderquimica.com.br, including social media and communities, whether existing or future.
  5. Site Management. For proper management, the publisher may at any time: a) suspend, interrupt, or limit access to the site or parts thereof for specific categories of users; b) remove any content that may disrupt the site’s operation or conflict with Brazilian or International law; c) suspend the site for updates and modifications.
  6. Responsibilities. Siderquímica is responsible for defects or faults in services provided by the site (www.siderquimica.com.br). Defects or operational issues caused by the user’s system are not the responsibility of Siderquímica. Siderquímica is responsible only for information directly published by it. Any information included by users, such as comments on personal profiles, is the users’ responsibility. The user is also responsible for: a) proper use of the site and its services, maintaining good conduct, respect, and courtesy towards others; b) complying with the rules herein, as well as national and international laws.
  7. External Links. The site may contain external links redirecting users to other internet pages beyond Siderquímica’s control. Despite prior and regular checks by Rochesa, it disclaims responsibility for content on those sites and services. Pages containing illegal, violent, controversial, pornographic, xenophobic, or offensive content will not be allowed.
  8. General Information (Privacy Policy). This section contains information about the processing of users’ personal data, either partially or fully, automated or not, performed by the site, which may or may not be stored. Its purpose is to provide guidance on the information collected, reasons for collection, and how users can update, manage, export, or delete their data. This Privacy Policy complies with Brazilian Federal Law No. 12,965 of April 23, 2014 (Marco Civil da Internet), Federal Law No. 13,709 of August 2018 (General Data Protection Law), and EU Regulation No. 2016/679 of April 2016 (General Data Protection Regulation – GDPR). The Policy may be updated due to legal changes; users are invited to check this section periodically.
  9. User Rights.

    The site commits to comply with the GDPR principles, respecting:

    • Personal data will be processed lawfully, fairly, and transparently.

    • Personal data will be collected for specific, explicit, and legitimate purposes and not further processed incompatibly.

    • Personal data will be adequate, relevant, and limited to what is necessary.

    • Personal data will be accurate and kept up to date; inaccurate data will be erased or rectified.

    • Personal data will be kept no longer than necessary.

    • Personal data will be processed securely to prevent unauthorized or unlawful processing, loss, destruction, or damage.

Users have the following rights under Brazilian Federal Law No. 13,709 of August 14, 2018:

  • Right of confirmation and access: to confirm if their data is processed and access it.

  • Right to rectification: to correct inaccurate data without undue delay.

  • Right to deletion (right to be forgotten): to have their data erased.

  • Right to restriction of processing: to limit data processing in certain situations.

  • Right to object: to object to data processing for reasons related to their situation.

  • Right to data portability: to receive their data in a structured, commonly used format and transmit it to another service.

  • Right not to be subject to automated decisions: to not be subject to decisions based solely on automated processing, including profiling, that produce legal effects.

Users may exercise these rights via email or in writing, specifying full name, address, phone number, date, signature, and any documents proving their right. Requests must be sent to suporte@siderquimica.com.br. Users will be informed about data rectification or deletion.

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If you have any questions, suggestions, or feedback, don’t hesitate to contact us. Your opinion is very important to us!

+55 41 2105-3838

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